Have since contacted Kraken 4 times and received no response. VERY POOR PROFESSIONALISM AND POOR SERVICE. Simply refreshing in today’s world that you have customer service like this. 2 stars as the prices are good however. Order 2 bracelets on seperate orders last week with the advert scrolling free next day delivery. Made the purchase and heard nothing since.
Good product and fast delivery
Its Maker fees range from 0.00% to 0.25% and is kraken legit Taker fees range from 0.10% to 0.40%. The company’s entry-level service, “Instant Buy,” is convenient, but the fee breakdown is confusing and opaque. Previously, Kraken disclosed its fees as 1.5% for most cryptocurrencies, plus a 0.5% processing fee. Now, all users can see is that Kraken will show a «displayed fee» and potentially a spread at the time of purchase.
Been using the platform for a long time…
If you value your time and money, stay far away from this app. It’s all smiles until they’ve got your cash. All NerdWallet reviews and lists of the best investing products are created by our editorial team of full-time writers and editors, independent of any business relationships. In this case, our investing team’s comprehensive review process evaluates and ranks platforms and companies that allow U.S. customers to buy and/or sell cryptocurrency. Our aim is to provide an independent, balanced assessment of providers to help arm you with information to make sound, informed judgments on which ones will best meet your needs.
I am extremely disappointed with Kraken. My brother opened an account last week and immediately received a German IBAN in his own name (Clear Junction). Kraken is no longer what it used to be – perhaps a victim of its own success. Even worse, one of your agents gave me false information, claiming that I could simply continue making deposits to the Payward Ireland Ltd IBAN and that the funds would be credited. That is what I have been doing for years, depositing more than €20,000 this way – but this does not answer my request at all.If you do not provide me with the personal IBAN I requested, I will close my account. Not only does this greatly simplify deposits, but I also find it unacceptable that your agents provide misleading information instead of real solutions.Note that we are both in the same country.
If you’re comfortable with a more advanced interface and are looking for access to a broad range of investment options, Kraken offers a reasonably priced experience. At the time of last update, Kraken offers on-chain staking for 18 coins, and an «opt-in» staking program for seven other assets. The maximum APY available for staking is about 22%. Terrible experience,They stole my 2 deposits and not giving them back to me.Stay away. Good news everyone , i find Krakenboost , and they really do help me a lot with my requests , for example quests chain on Legendary , Farming old raid , RBGs.
- NerdWallet has engaged Atomic Invest LLC (“Atomic”), an SEC-registered investment adviser, to bring you the opportunity to open investment advisory accounts (Automated Investing Account and/or Treasury Account) with Atomic.
- I’m ready and willing wait until “thy kingdom come “.
- They aren’t a big business trying to make you pay an mark upped price and setups.
- On Kraken’s website, you can easily find important information, including investment minimums, supported assets and how to close an account.
Easy for the small guy!
We adhere to strict guidelines for editorial integrity. Kraken canceled my account for no reason and held funds for a period that caused significant issue for me. Even trying to wire the funds back to my bank was difficult.
- I’m a tiny, tiny investor in crypto and have limited trading knowledge, however this platform has made it very easy to buy, sell and transfer.
- Just explained we have poor exchange rate, so that will play factor in decision.Didn’t even bother.
- This list is designed to help you make the right decision when trying to make an important investment decision.
- I think I paid a bit too much for what I got, but it does meet the minimum requirement for what I asked for.
On each deliverable there was placeholders from the original theme that was not changed, there was no creativity from the project manager or the developer handling my project. I’ve had better experiences with freelancers on Upwork than this Full stack WordPress development firm. My attempt to use Kraken has been a complete disaster due to their verification process. Their team demonstrates sheer incompetence, repeatedly asking me for documents that simply do not exist in Slovakia. It’s an infuriating, endless loop of bureaucracy with no regard for country-specific realities.Their support reps are useless, context-deaf NPCs. You wait days for a reply, only to get a generic response that completely ignores everything you’ve said.
No keyboard, no tracking number, no answer to my contacts to the company. Don’t think they will ever send a keyboard. Very good quality and exactly what I asked for. Easy and quick service, high quality clothes and very well priced.
Full Review
Those fees gradually fall until they hit 0% for traders whose past 30-day trade volume is over $10 million. Unlike the Instant Buy option, these are among the lowest fees of all crypto platforms we review. Hi Scott,The withdrawal has been successfully processed on our side.
They got 20 unsaved heroic raids a day which is really nice! Even in the morning I can boost up my mage. Great interface, perfect connection, reasonably priced, amazing configuration options. I recently bought the Megalodon plan for my smp. The panel is pretty and the staff are very friendly. Claim your profile to access Trustpilot’s free business tools and connect with customers.
After considering important metrics like customer support, traffic, liquidity, overall reputation and other important metrics, we have compiled our crypto exchange platform ranking that many traders across the world will agree on. Kraken offers 24/7 live, multi-lingual phone support. Verification can help ensure real people are writing the reviews you read on Trustpilot. We understand your concerns about the limited variety of assets compared to other platforms.At Kraken, we prioritize security, compliance, and thorough asset evaluation before listings.
For futures trading, no, there are better choices.Fees are high. Hey Charles,Thanks a bunch for hanging in there while we go over your case.We’re still giving it a careful review, but we’ll drop you an update by email as soon as we can. Your ticket is still open and not closed. Really appreciate your patience in the meantime.
While the normal fees of this exchange may not be the best among other crypto exchanges, it is still a decent option considering its customer support and other features highlighted above. Trustpilot review of Kraken stands at 1.4 out of 5 stars, calculated after 2750 reviews which indicates a lack of customer support from the crypto exchange. While every other crypto exchange may claim to be among the best rated crypto exchanges, in our book, only a handful make the cut.
That is the devs job to implement correctly, not mine. I think I paid a bit too much for what I got, but it does meet the minimum requirement for what I asked for. So the work is complete but I would not use again.
